imaginnd.com

Last Updated: March 23, 2026

This Privacy Policy describes how Imaginnd ("we," "us," or "our") collects, uses, shares, and protects your personal information when you visit or make a purchase from imaginnd.com (the "Website"). By using the Website, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

1.1 Information You Provide

We collect information that you voluntarily provide when you:

Create an account (name, email address, password).

Make a purchase (shipping address, billing address, payment information).

Use the Design Studio (text prompts, design preferences, saved designs).

1.2 Information Collected Automatically

When you visit the Website, we automatically collect certain information, including:

Device and browser information (browser type, operating system, device type).

IP address and approximate geographic location.

Session data, including pages visited, time spent on pages, and navigation paths.

Referral source (how you arrived at our Website).

Cookies and similar tracking technologies (see Section 6 below).

1.3 Information from Third Parties

We may receive information about you from third-party services we use, including our payment processor (Stripe) and analytics providers. This information is limited to what is necessary to process your transactions and improve our services.

2. How We Use Your Information

We use the information we collect for the following purposes:

To process and fulfill your orders, including printing, shipping, and customer support.

To create and manage your account.

To operate, maintain, and improve the Website and Design Studio.

To detect and prevent fraud, abuse, and unauthorized access to accounts and the credit system.

To communicate with you about your orders, account, and customer support inquiries.

To send you marketing and promotional communications (see Section 4 below).

To analyze usage trends and improve the user experience.

To comply with legal obligations and enforce our Terms of Service.

3. How We Share Your Information

3.1 Service Providers

We share your information with third-party service providers who assist us in operating the Website and fulfilling orders. These include:

Payment processing: Stripe processes your payment information. We do not store your full credit card number on our servers.

Order fulfillment: Our print-on-demand providers receive your shipping address, order details, and design files to produce and ship your products.

AI image generation: Your text prompts are sent to third-party AI services to generate designs. Prompts may be processed and stored by these providers in accordance with their own privacy policies.

Analytics and monitoring: We use analytics tools to understand how the Website is used and to improve our services.

3.2 Marketing Partners

We may share certain information, such as your email address, purchase history, browsing behavior, and demographic data, with third-party marketing and advertising partners for the purpose of delivering targeted advertisements, promotional offers, and marketing communications that may be of interest to you. This information may also be used to create audience segments and lookalike audiences for advertising purposes.

You may opt out of this sharing at any time by contacting us at the email address listed on the Website, by using the unsubscribe link in any marketing email, or by adjusting your account settings. If you opt out, we will cease sharing your personal information with marketing partners for these purposes, though it may take up to 30 days to process your request.

3.3 Aggregated and De-Identified Data

We may share aggregated or de-identified information that cannot reasonably be used to identify you. This data may be used for business analysis, research, industry reporting, and other purposes without restriction.

3.4 Legal Requirements

We may disclose your information if required to do so by law, or if we believe in good faith that such disclosure is necessary to comply with a legal obligation, protect and defend our rights or property, prevent fraud, or protect the personal safety of users or the public.

3.5 Business Transfers

In the event of a merger, acquisition, reorganization, bankruptcy, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal information.

4. Marketing Communications

With your consent or where otherwise permitted by law, we may send you marketing emails about products, promotions, and updates. You can opt out of marketing emails at any time by clicking the unsubscribe link at the bottom of any marketing email or by contacting us directly. Opting out of marketing emails will not affect transactional emails related to your orders or account.

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with services, fulfill orders, resolve disputes, and enforce our agreements. If you request account deletion, we will delete your personal information within a reasonable timeframe, except where we are required to retain it for legal, tax, or accounting purposes.

Design prompts and generated images associated with your account may be retained for the purpose of order fulfillment, abuse prevention, and service improvement. Watermarked design previews may be cached on our servers.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to operate the Website, remember your preferences, detect abuse, and analyze usage. The types of cookies we use include:

Essential cookies: Required for the Website to function, including session management, authentication, and shopping cart functionality.

Analytics cookies: Help us understand how visitors interact with the Website so we can improve the user experience.

Marketing cookies: Used to deliver relevant advertising and track the effectiveness of marketing campaigns.

Most web browsers allow you to control cookies through their settings. Disabling cookies may affect the functionality of the Website.

7. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

Access: The right to request a copy of the personal information we hold about you.

Correction: The right to request correction of inaccurate or incomplete information.

Deletion: The right to request deletion of your personal information, subject to legal and contractual retention requirements.

Opt-out of data sharing: The right to opt out of the sharing of your personal information with third-party marketing partners.

Opt-out of marketing: The right to unsubscribe from marketing communications at any time.

To exercise any of these rights, contact us at the email address listed on the Website. We will respond to your request within 30 days, or as required by applicable law.

8. California Privacy Rights (CCPA)

If you are a California resident, the California Consumer Privacy Act (CCPA) provides you with additional rights regarding your personal information. These include:

The right to know what personal information we collect, use, and share.

The right to request deletion of your personal information.

The right to opt out of the sale or sharing of your personal information.

The right not to be discriminated against for exercising your privacy rights.

To opt out of the sale or sharing of your personal information, contact us at the email address listed on the Website with the subject line "Do Not Sell My Personal Information." We do not knowingly sell the personal information of consumers under 16 years of age.

9. Data Security

We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your payment information is processed directly by Stripe and is not stored on our servers. Stripe is PCI-DSS compliant.

10. Children's Privacy

The Website is not intended for individuals under the age of 18. We do not knowingly collect personal information from anyone under 18. If we become aware that we have collected personal information from a minor, we will take steps to delete that information promptly.

11. Third-Party Links and Services

The Website may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party services you interact with.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. Your continued use of the Website after any changes constitutes your acceptance of the updated policy. We encourage you to review this page periodically.

13. Contact Information

If you have questions or concerns about this Privacy Policy, or if you wish to exercise any of your privacy rights, please contact us at the email address provided on imaginnd.com.